Delve into history as we unveil the remarkable journey orchestrated by owner Joe Urban, which has transformed Platter's Chocolate Factory into Western New York's Sweetest Destination. From its origins in a basement at 134 East Felton Street to the newly erected building on Oliver Street, the factory has undergone a captivating metamorphosis, now finding its cherished residence within the iconic Wurlitzer building. What began as a chocolate and confections store has become a thrilling destination, offering an enticing assortment of specialty coffees, in-house pastries, and a year-round Ice Cream Shoppe.

A heartfelt thank you extends to John Gatas, the gracious host of Everything NT, for investing time in exploring our facilities at 908 Niagara Falls Blvd in North Tonawanda. Your interest in our journey adds another layer of sweetness to our story.

Hold on to your hats for a fun fact alert! Each day, Platter's Chocolate Factory pours up to an astonishing 1500 pounds of meticulously molded chocolate. This encompasses our iconic flats, molded holiday creations, and delightful chocolate suckers. But that's not all – our expertise extends to enrobing as well. From the delectable Pecan Frogs to the Almond Butter Crunch and our famous Sponge Candy, we can enrobe up to 1000 pounds of these heavenly candies each day. When you combine the art of molding and enrobing, our daily production can exceed a whopping TON of candy. Yes, you read that right – it's a candy extravaganza that's nothing short of extraordinary!

From a visionary’s dream and endless hours of hard work, the Urban’s family foresight has woven an enchanting tapestry that spans time and taste. Platter's Chocolate Factory's journey, infused with innovation and dedication, showcases how one family’s vision has ignited a legacy of sweetness. With gratitude to all who have been part of this journey, we proudly embrace our role as Western New York's Sweetest Destination. It's not just candy; it’s a tradition, a WNY tradition since 1938.